Frequently Asked Questions
Discover everything you need to know about our fine fragrances and services.
What makes Amouage fragrances unique?
Our fragrances are crafted in Oman using the highest quality ingredients from around the world, including silver frankincense, rock rose, and rare spices, ensuring an unparalleled olfactory experience and long-lasting sillage.
How can I ensure my perfume is authentic?
To guarantee authenticity, always purchase directly from our official website or authorized luxury retailers. Each bottle features specific batch codes and high-quality craftsmanship unique to The House of Amouage.
What is your shipping policy?
We offer complimentary standard shipping on all orders over a certain value. Delivery times vary by region, typically ranging from 3 to 7 business days for international orders.
Are your products cruelty-free?
The House of Amouage is committed to ethical practices. We do not test our finished products or ingredients on animals, nor do we commission third parties to do so.
What is your return policy?
We accept returns within 14 days of delivery, provided the fragrance remains in its original, unopened, and sealed cellophane packaging for hygiene and safety reasons.
Do you offer samples before purchasing a full bottle?
Yes, we offer Discovery Sets and individual samples through our website to allow you to experience our complex compositions before committing to a full-sized flacon.